Personnel performance and cultural fit are critical to business performance yet is usually not a high priority until it becomes critical. Even someone performing well in their role can negatively impact an organization if they do not fit within the organization’s culture.
Solution Path
Numerous paths can be taken to address personnel performance. Thought must be given to avoid potential negative outcomes if inappropriate actions are taken. External expertise may be needed for challenging situations.
Assessment tools such as Culture Index, Predictive Index and Kolby can used to better understand a person’s natural behaviors and communication style. Having this information for the employee, their manager and their coworkers can greatly improve communication and understanding.
This information combined with tools provided in EOS such as RP/RS, GWC, Accountability Chart, People Analyzer, Organizational Checkup and Trust Builders can be used to develop either a solution or plan to remove the individual from the organization.