Failure to successfully manage this critical element within the AEC industry impacts profitability, client relationships and company morale.
Solution Path
Collection and analysis of the firm’s recent change-order results is a critical first step.
Reasons for positive outcomes need to be established and reviewed for successful change-orders.
Reasons for negative outcomes need to be established and reviewed for unsuccessful change-orders.
The information mentioned above is fed back into the change order process to improve future results. Typical process improvements include;